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How I advertise malicious software on Google Ads (xlii.space)

412 points by xlii · 33 days ago · 249 comments on HN

Article summary

The author of a native macOS terminal multiplexer, RACE, wrote about their experience with Google Ads, where their account was suspended for allegedly advertising malicious software. Despite multiple appeals and providing evidence that their application and website are clean, the suspension was not lifted. The author believes it may be a false positive due to the legitimate subprocess-management behavior of their application. The account was later reinstated without explanation.

Main themes

  • Google Ads suspension
  • Automated systems and accountability
  • Consumer protections and redress
  • Company priorities and customer satisfaction
  • Regulatory bodies and oversight
  • False positives and algorithmic errors

What commenters say

  • Google's automated systems can lead to unfair treatment of customers and advertisers.
  • Companies are increasingly hiding behind automated systems to avoid accountability.
  • Some argue that deregulation has led to a lack of consumer protections and redress channels.
  • Others believe that customers will continue to support companies that provide poor customer service as long as they offer competitive prices.
  • The use of automated systems can make it difficult for customers to challenge decisions or receive support.
  • Regulatory bodies may be necessary to hold companies accountable for their actions.
  • Some customers feel that companies are prioritizing profits over customer satisfaction and fairness.
  • A few commenters suggest that taking legal action or reporting companies to regulatory bodies can be an effective way to resolve issues.