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Why is Vivado 2026.1 dropping Linux support for free tier? (adaptivesupport.amd.com)

409 points by zdw · 97 days ago · 233 comments on HN

Article summary

AMD's decision to drop Linux support for the free tier of Vivado 2026.1 has sparked controversy. The company's response to criticism has been seen as deflecting the issue and focusing on alleged abusive behavior towards the company. The discussion revolves around the impact of this decision on hobbyists, students, and developers who rely on Linux. The company's justification for the decision is that the basic tier is intended for simple, entry-level needs, which some argue is not a valid reason to restrict Linux support.

Main themes

  • Linux support
  • AMD's decision-making
  • Customer feedback
  • Corporate responsibility
  • Employee well-being

What commenters say

  • AMD's decision to drop Linux support for the free tier will alienate hobbyists, students, and developers who rely on Linux and are essential for growing the ecosystem.
  • The company's response to criticism is seen as unprofessional and deflecting, prioritizing protection of the company's image over addressing customer concerns.
  • Verbal insults directed at a company are not equivalent to abusive behavior towards individuals and should not be used to justify ignoring customer feedback.
  • Customer-facing representatives should be empowered to enforce civility, but this does not justify dismissing legitimate criticism or concerns from customers.
  • Corporations do not have feelings and should not be treated as individuals, and customers have the right to express dissatisfaction with company decisions without being labeled as abusive.
  • The decision to drop Linux support may have a disproportionate impact on poor nations and individuals who rely on free or low-cost tools for education and development.
  • Companies should prioritize fixing their products and services rather than ignoring or dismissing customer complaints, and customer support employees should be paid a fair wage for dealing with difficult customers.