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Samsung Magician disk utility takes 18 steps and two reboots to uninstall (chalmovsky.com)

407 points by chalmovsky · 155 days ago · 242 comments on HN

Article summary

The article describes the author's frustrating experience trying to uninstall the Samsung Magician disk utility on their Mac, which required 18 steps and two reboots. The author criticizes the software's bloat, poor design, and lack of a straightforward uninstall process. The utility included numerous unnecessary files, such as hundreds of PNG images for animations and localization files for multiple languages. The author's experience highlights the difficulties of removing certain software from macOS systems.

Main themes

  • Software bloat
  • Poor uninstall processes
  • MacOS system issues
  • Corporate software development
  • User experience

What commenters say

  • The complaints about Samsung Magician's uninstall process are not entirely the company's fault, as the author did not follow proper procedures.
  • The software's bloat and poor design are examples of corporate cancer and a lack of attention to user needs.
  • The presence of numerous localization files and animations in the software is unnecessary and wasteful.
  • The author's experience is not unique, and many users have similar difficulties with uninstalling software on macOS systems.
  • Reading the manual or instructions is often the simplest solution to software installation and uninstallation issues.
  • Some commenters disagree with the author's tone and approach, finding the writing style to be overly dramatic and rage-baiting.
  • The inclusion of all language files in the installer, rather than only installing the ones used on the system, is seen as unnecessary by some commenters.
  • Others argue that installing software should be a simple process, requiring only one button click or drag action, without the need for manuals or complex procedures.