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Google restricting Google AI Pro/Ultra subscribers for using OpenClaw (discuss.ai.google.dev)

802 points by srigi · 145 days ago · 705 comments on HN

Article summary

Google has restricted the accounts of Google AI Pro/Ultra subscribers who used OpenClaw, a third-party tool, to access Gemini models. The subscribers received no prior warnings or notifications before the restriction. The issue has been reported to Google support, but the response has been slow or non-existent. The subscribers are seeking assistance and clarification on the situation.

Main themes

  • Google AI Pro/Ultra subscription restrictions
  • Third-party tool usage and terms of service
  • Lack of transparency and communication from Google
  • Fairness and justification of Google's actions
  • Cost and value of subscription plans
  • AI service usage and guidelines
  • Customer support and refund policies

What commenters say

  • Google's actions are seen as draconian and unfair, especially given the high cost of the subscription plans.
  • The use of third-party tools with subscription OAuth tokens is against the terms of service, and Google is justified in restricting the accounts.
  • The lack of transparency and communication from Google is a major issue, and the company should provide clearer guidelines and support.
  • Some commenters argue that the subscribers should have been aware of the terms of service and the potential consequences of using third-party tools.
  • Others believe that Google's actions are motivated by a desire to maximize profits and minimize costs, rather than to protect its services or users.
  • The incident highlights the need for clearer guidelines and more transparency in the use of AI services and tools.
  • Some commenters suggest that the subscribers should be entitled to a refund or compensation for the restricted accounts, given the high cost of the subscription plans.
  • Others argue that the subscribers are not entitled to a refund, as they breached the terms of service and Google is within its rights to restrict the accounts.