The author was banned from using Claude, an AI tool, after attempting to use it for project scaffolding, which involved creating a CLAUDE.md file that contained instructions for another instance of Claude. The author received an error message stating that their organization had been disabled, despite being a personal user. The author tried to appeal the ban but received no response, only a credit note refunding their subscription fee. The author believes that the ban was triggered by the AI's safety protocols, which prioritized safety over accuracy.