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Cloudflare was down (cloudflare.com)

832 points by mektrik · 231 days ago · 532 comments on HN

Article summary

Cloudflare, a platform that powers 20% of the Internet, offers a range of services including security, connectivity, and code execution. The company's network is designed to optimize traffic and reduce latency, with a presence in over 335 cities worldwide. Cloudflare's services are used by a wide range of customers, from small businesses to large enterprises, including 42% of the Fortune 500. The company offers a variety of pricing plans, including free and paid options, to suit different customer needs.

Main themes

  • Cloudflare services
  • Network infrastructure
  • Security and performance
  • Pricing and plans
  • Enterprise adoption

What commenters say

  • Cloudflare's outage has affected many websites and services, including Shopify, Notion, and LinkedIn, causing significant disruptions to users.
  • The company's status page was not updated in a timely manner, leading to criticism and speculation about the cause of the outage.
  • Some commenters believe that Cloudflare's culture and workflows are not suitable for a company of its criticality, and that this may have contributed to the outage.
  • Others argue that outages are inevitable at scale, and that Cloudflare is not unique in experiencing downtime, citing examples of other companies like Akamai and AWS.
  • There is disagreement about the effectiveness of status pages, with some arguing that they are often inaccurate or misleading, and others believing that they are an important tool for transparency and communication.
  • Some commenters suggest that SLAs and uptime contracts can create incentives for companies to downplay or hide outages, rather than being transparent about them.
  • The outage has raised questions about the reliability and trustworthiness of Cloudflare and other cloud services, with some commenters expressing concern about the impact on their own businesses and users.