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Apple Photos app corrupts images (tenderlovemaking.com)

1214 points by pattyj · 313 days ago · 439 comments on HN

Article summary

The Apple Photos app is corrupting images when importing from an SD card, resulting in lost or damaged photos. The issue persisted despite replacing all hardware, including the camera, laptop, and SD card. The problem seems to be a software issue, possibly related to the import pipeline. The author has switched to using Darktable for importing and culling photos, then exporting to the Photos app.

Main themes

  • Apple Photos app issues
  • Image corruption
  • Import pipeline problems
  • Alternative photo management software
  • Bug reporting and feedback

What commenters say

  • The issue is likely due to a concurrency bug in the Photos app's import pipeline, causing rare and nondeterministic corruption.
  • The problem may be related to the app's handling of RAW and JPEG files, and the merging of these files during import.
  • Some commenters believe that the issue is not with the Photos app, but rather with the user's hardware or workflow.
  • Reporting bugs to Apple can be frustrating, with some commenters experiencing ignored or down-prioritized reports, even for critical issues.
  • Alternative photo management software, such as Darktable, may be a viable solution for users experiencing issues with the Photos app.
  • The importance of proper bug reporting and testing is highlighted, with some commenters suggesting that the issue may be due to a lack of thorough testing or inadequate reporting.
  • Some commenters disagree on the best approach to reporting and resolving bugs, with some suggesting that social media attention can be an effective way to get issues addressed.