Synology is introducing a new policy of locking its NAS units to its own branded hard drives in its upcoming 2025 Plus models, which has been met with criticism from users and experts. This move is seen as a way for Synology to increase its margins, but it may hurt its customers who will have limited options for replacement drives. The company's hardware has been considered outdated, and this new policy may further deter users from choosing Synology. The move is also seen as a way for Synology to exit the consumer market.