But what if I want a faster horse? (rakhim.exotext.com)

Article summary

The article discusses how some popular services like Netflix and Spotify have changed over time, prioritizing engagement and algorithms over user control and simplicity. The author argues that these changes have made the services less useful and more frustrating to use. The article also touches on the idea that companies are optimizing for the same metrics and looking to each other for inspiration, leading to a convergence of services towards a similar model. This model is often compared to TikTok, with its endless stream of content and emphasis on discovery over user control.

Main themes

• Service convergence
• Algorithm-driven content
• User control and simplicity
• Engagement metrics
• TikTok-ification of platforms
• Content discovery vs. user control

What commenters say

• The optimization for engagement metrics and A/B testing has led to a decline in user experience and an increase in annoying features like auto-playing previews.
• Some argue that the changes in services like Netflix are driven by cost savings and a desire to reduce licensing fees and production costs.
• Others believe that the emphasis on engagement and algorithms is a result of companies trying to keep users on their platforms for as long as possible, even if it means sacrificing user control and simplicity.
• There is a disagreement about whether the changes in services like Netflix are a result of a deliberate strategy or simply a consequence of trying to compete with other platforms.
• Some commenters think that the focus on engagement metrics has led to a situation where companies are prioritizing short-term gains over long-term user satisfaction.
• Others argue that the convergence of services towards a TikTok-like model is inevitable and that users will eventually adapt to the new paradigm.
• A few commenters suggest that the emphasis on algorithms and engagement metrics is a result of a lack of understanding of what users really want, and that companies should focus on building products that meet users' actual needs rather than trying to manipulate their behavior.
• There is also a discussion about the role of A/B testing in shaping the user experience, with some arguing that it is a useful tool for improving services and others seeing it as a way to optimize for the wrong metrics.