To buy a Tesla Model 3, only to end up in hell (myteslaexperience.com)

Article summary

The author purchased a Tesla Model 3 in October 2024, but the car had multiple issues, including non-functional cameras, GPS navigation, and autopilot. The problems were caused by a faulty on-board computer, a common issue in Tesla Model 3 cars manufactured in the last quarter of 2024. Tesla acknowledged the faults but refused to accept a return of the vehicle without penalty, offering instead to replace the part in three months. The author stopped driving the car due to safety concerns.

Main themes

• Tesla Model 3 issues
• Faulty on-board computer
• Customer service problems
• Electric vehicle reliability
• Sentry mode battery drain

What commenters say

• The Tesla Model 3's issues are likely due to a manufacturing defect, and the company's customer service is inadequate in addressing the problem.
• The battery drain issue is caused by the sentry mode, which can consume a significant amount of power even when the car is not in use.
• Some commenters argue that Tesla's cars are generally reliable, citing data from Consumer Reports, while others disagree, pointing to their own negative experiences.
• The company's approach to customer service, including forcing customers into non-disclosure agreements to receive warranty fixes, is unacceptable and contributes to the negative perception of the brand.
• The Tesla Model 3's efficiency and performance are still among the best in the electric vehicle market, despite the quality control issues and customer service problems.
• The root cause of the battery drain issue may be a short circuit or a software problem, rather than just the sentry mode, and requires further investigation.