Hetzner cuts traffic on US VPSs, raises prices

Article summary

Hetzner is changing its pricing structure for cloud servers and load balancers at its US locations, introducing new prices and reducing included traffic. The changes will apply to new servers starting December 1, 2024, and to existing servers starting February 1, 2025. The company claims the changes aim to make conditions fairer for customers worldwide. Prices for traffic overage will remain unchanged.

Main themes

• Price changes
• Cloud server pricing
• Traffic limits
• Company communication
• Language barriers
• Tariff terminology

What commenters say

• The price hike is seen as unfair and seems to only benefit Hetzner, with no apparent benefits for customers.
• The company's justification for the changes is unclear and unconvincing, leading to skepticism about their true motives.
• The use of the term 'tariff' is confusing and may be a result of a language barrier or industry jargon, but is technically correct in a British English context.
• The changes may disproportionately affect high-traffic customers, who will see significant price increases, while low-traffic customers may not be affected as much.
• Some argue that the price hike is a normal business practice, and customers should expect companies to prioritize profit, while others see it as a bait-and-switch tactic.
• The communication of the changes was poor, with some customers only being informed via email and the company's website still showing outdated information.
• The reduction in included traffic from 20 TB to 1-8 TB, depending on the plan, is seen as a significant decrease in value for customers.
• The company's decision may drive customers to seek alternative providers, such as Vultr, which may offer more competitive pricing and better value.