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I keep a WTF notebook (2021) (simplermachines.com)

564 points by fanf2 · 849 days ago · 128 comments on HN

Article summary

The article discusses the concept of a 'WTF Notebook', a tool used by the author to document things that seem weird or inefficient when joining a new team. The author writes down these observations for two weeks without commenting or trying to fix them, allowing them to understand the context and reasons behind these issues. This approach helps build trust and credibility with the team, and enables the author to identify and address problems in a more effective way. By doing so, the author aims to establish a reputation as someone who helps solve problems and gets things done.

Main themes

  • Team integration
  • Problem-solving
  • Communication
  • Contextual understanding
  • Trust building
  • New team member strategies

What commenters say

  • Writing down observations and waiting to understand the context before acting is a crucial step in effectively addressing problems in a new team.
  • New team members bring a fresh perspective and can identify issues that existing team members may have become blind to.
  • Testing products with inexperienced users can reveal significant usability issues and areas for improvement that may not be apparent to experienced users.
  • Some commenters disagree with the approach of waiting two weeks before addressing issues, suggesting that it may not be suitable for all teams or situations.
  • Others argue that this approach can help to build trust and credibility with the team, and enable more effective problem-solving.
  • There is a risk of becoming defensive when receiving feedback, and it's essential to create a safe and open environment for constructive criticism.
  • Involving new team members in the process of improving documentation and processes can be an effective way to address issues and improve the team's overall performance.
  • Some teams may struggle to implement this approach due to existing dynamics or resistance to change, highlighting the need for a thoughtful and nuanced approach to team integration and problem-solving.