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I'm sorry but I cannot fulfill this request it goes against OpenAI use policy (amazon.com)

1325 points by edward · 951 days ago · 736 comments on HN

Article summary

The article content is unavailable, but the discussion reveals a series of Amazon product listings with titles and descriptions generated by OpenAI, which in some cases include apologies for not being able to fulfill requests due to policy violations. These listings appear to be the result of automated prompting of OpenAI with product information, including images and descriptions. The generated text sometimes includes trademarked names or other content that triggers OpenAI's guardrails. The listings have been noticed and shared by users, who are discussing the possible reasons behind these generated titles and descriptions.

Main themes

  • AI-generated content
  • OpenAI policies
  • E-commerce listings
  • Automated prompting
  • Trademarked names
  • Language barriers
  • Vendor laziness
  • AI limitations
  • E-commerce challenges
  • Content generation

What commenters say

  • Some commenters believe that the vendors are using OpenAI to generate titles and descriptions in bulk, which can lead to errors and policy violations.
  • Others think that the issue may be due to the vendors prompting OpenAI with trademarked names or other sensitive information.
  • A few commenters argue that the problem is not with the vendors, but with OpenAI's overly restrictive policies and guardrails.
  • Some users speculate that the vendors may be using automated scripts to generate listings, which can result in low-quality or inaccurate titles and descriptions.
  • A few commenters express frustration with the laziness of vendors who rely on AI-generated content instead of creating their own titles and descriptions.
  • Others defend the vendors, suggesting that they may be using AI-generated content due to language barriers or other practical considerations.
  • Some users point out that OpenAI's policies and guardrails can be overly broad or restrictive, leading to false positives and unnecessary apologies.
  • A few commenters note that the issue highlights the challenges of using AI-generated content in e-commerce and the need for more nuanced and effective policies.
  • commenters are divided on whether the issue is a result of vendor laziness or a legitimate attempt to use AI-generated content.
  • The use of AI-generated content in e-commerce raises questions about the balance between efficiency and accuracy.