Fixing Macs door to door (matduggan.com)

Article summary

The article describes the author's experience working as a door-to-door Mac repair technician for an Apple Authorized Repair Center in Chicago. The author recounts various encounters with clients, including a 9/11 truther and wealthy doctors, highlighting the unique aspects of the job. The author also reflects on the program, called AppleCare Dispatch, which allowed them to perform repairs at customers' homes. The job involved using various tools and techniques to fix Macs, often in unusual or challenging environments.

Main themes

• door-to-door repair work
• client encounters
• wealth and entitlement
• urban safety
• IT work experiences
• security measures

What commenters say

• Some commenters found the story entertaining and relatable, appreciating the author's writing style and anecdotes.
• Others discussed the safety concerns of carrying expensive electronics in urban areas, particularly at night.
• The perceived wealth and entitlement of certain clients were seen as fascinating and sometimes disturbing by some readers.
• A few commenters shared their own experiences working in IT or similar fields, drawing parallels with the author's story.
• There was disagreement about the effectiveness of security measures, such as cameras, in preventing crime.
• Some readers noted that the article's portrayal of wealthy clients and their lifestyles was both intriguing and depressing.