Google calls Drive data loss "fixed," locks forum threads saying otherwise (arstechnica.com)

Article summary

Google Drive has been experiencing a data loss issue, with some users reporting that their files have gone missing. Google has acknowledged the issue and posted a fix, but some users claim that the fix does not work. The issue is complicated, and Google's explanation of it as a 'syncing issue' does not fully account for the problem. The company has locked forum threads discussing the issue, which has led to criticism that Google is more interested in PR damage control than in helping users.

Main themes

• Data Loss
• Cloud Storage
• Redundancy
• Backup Strategies
• Google Drive
• Technical Failures
• Security Risks

What commenters say

• Redundancy is crucial in preventing data loss, and having multiple backups is essential.
• The cloud is not a reliable backup solution, and local backups are necessary.
• Google's handling of the data loss issue has been inadequate, and the company should be more transparent about what happened and how it is being fixed.
• Having multiple copies of data in different locations and formats can help prevent data loss, but even this may not be foolproof.
• Encryption and access controls can help protect data, but they are not a guarantee against loss or unauthorized access.
• Relying on a single cloud provider for both primary storage and backups is a risky strategy.
• Data loss can occur due to various factors, including hacking, account closure, and technical failures, and a comprehensive backup strategy should take these risks into account.