The UK's air traffic control system, NATS, experienced a major technical incident on August 28, 2023, resulting in over 2000 cancelled flights and estimated costs of over £100 million. The incident was triggered by a valid flight plan that caused the FPRSA-R sub-system to fail, leading to a cascade of errors. The flight plan contained duplicate waypoint designators, which the system was unable to handle. The incident highlights the need for more robust error handling and system resilience in critical infrastructure.