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How to communicate when trust is low without digging yourself into a deeper hole (charity.wtf)

629 points by zdw · 1104 days ago · 281 comments on HN

Article summary

The article discusses how to communicate effectively when trust is low, without making the situation worse. The discussion focuses on giving and receiving feedback, particularly in situations where emotions may be running high. The importance of considering cultural differences and individual personalities is also highlighted. The article's content is not directly available, but the comments suggest it provides guidance on navigating difficult conversations.

Main themes

  • effective communication
  • cultural differences
  • feedback and criticism
  • trust and relationships
  • power dynamics
  • emotional intelligence

What commenters say

  • Giving feedback in public can be damaging, and it's often better to criticize in private.
  • The concept of 'Eastern Europe' can be culturally sensitive and is not always a useful or accurate distinction.
  • Effective communication requires considering the other person's perspective and emotional state, and being mindful of power dynamics.
  • Some argue that direct and honest feedback is essential, even if it's uncomfortable, while others believe that a more gentle approach is necessary.
  • Cultural differences play a significant role in communication styles, and what may be considered polite or respectful in one culture may not be in another.
  • Asking for permission to give feedback or have a difficult conversation can help to build trust and create a safe space for discussion.
  • The timing and tone of feedback are crucial, and it's essential to consider the recipient's emotional state and potential defensiveness.
  • Some commenters disagree on the best approach to giving feedback, with some advocating for a direct and honest approach, while others prefer a more nuanced and empathetic one.