Zoom terms now allow training AI on user content with no opt out (explore.zoom.us)

Article summary

Zoom's terms of service have been updated to allow the company to use user content for training AI models without an opt-out option. The terms state that Zoom can compile and use service-generated data based on customer content for various purposes, including product development and machine learning. The update has raised concerns about data privacy and the potential for misuse of user content. The terms also grant Zoom a license to use customer content for AI training and other purposes.

Main themes

• Data Privacy
• AI Training
• Terms of Service
• User Content
• Regulatory Compliance
• Alternative Services

What commenters say

• Zoom's updated terms of service are too broad and could lead to misuse of user content.
• The terms are likely to be problematic under EU and UK data protection laws.
• The distinction between service-generated data and customer content may not be relevant in this case.
• Some commenters believe that the terms are intentionally ambiguous to avoid legal issues.
• Others argue that the terms are not a significant concern and that users should focus on more pressing issues.
• The use of user content for AI training is seen as a major concern, particularly with regards to deepfakes and other potential misuses.
• Some commenters suggest that users should switch to alternative video conferencing services that prioritize privacy and security.