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Reliability: It’s not great (community.fly.io)

1226 points by bishopsmother · 1274 days ago · 455 comments on HN

Article summary

The CEO of Fly.io discusses the company's recent reliability issues, citing rapid growth and the challenges of scaling their platform. The company has experienced problems with service discovery, secret storage, Postgres, capacity issues, and status paging. The CEO acknowledges the importance of reliability and transparency, and outlines steps the company is taking to address these issues. The goal is to improve the platform's resilience and provide a better experience for users.

Main themes

  • reliability
  • transparency
  • scaling
  • growth
  • trust
  • communication
  • platform stability

What commenters say

  • Some commenters appreciate the company's transparency and willingness to acknowledge their problems, which helps to build trust with users.
  • Others are skeptical of the company's motives, viewing their post as a form of damage control and strategic messaging.
  • Reliability is considered a crucial feature for platforms like Fly.io, especially as they scale and grow.
  • The company's growth-at-any-cost strategy may be contributing to their reliability issues, and some commenters are concerned about the consequences of this approach.
  • Transparency and open communication are seen as key factors in building trust with users, even if the company's post is carefully worded and self-serving.
  • Some commenters have experienced similar challenges in their own work, and appreciate the company's honesty about their struggles.
  • The importance of reliability varies depending on the specific use case and industry, with some commenters arguing that it is not always the top priority.
  • The company's ability to follow through on their promises and deliver a reliable platform will be crucial in determining their long-term success.