The author, a Linux user, experienced a frustrating evening trying to fix an issue with a Thunderbolt 3 External SSD not working on their Ubuntu system. After several hours of troubleshooting, they found a solution by adding a kernel parameter to set the bus size for a PCI channel. The author reflects on the experience, wondering if their attitude towards Linux is the real problem and whether they should be prepared for such challenges when using a niche operating system. The author concludes that despite the difficulties, they prefer Linux due to its flexibility and customizability.