Ask HN: If I get locked out of everything, please try to help me

Article summary

The author is experiencing difficulties accessing their Google account due to a dead phone and inability to receive verification codes. They are at risk of losing access to their account, blogs, and other associated services. The author is seeking help from the community, including potential contacts at Google. The situation is complicated by the author's poverty and lack of access to alternative solutions.

Main themes

• account security
• 2FA challenges
• poverty and access
• Google support
• password management
• technological barriers

What commenters say

• Some commenters suggest storing backup codes in a physical notebook or password manager to avoid similar situations in the future.
• Others argue that 2FA can be more of a hindrance than a help, particularly for those who are not tech-savvy or have limited access to devices.
• The use of SMS for 2FA is seen as problematic, especially for those with limited or no phone reception, or who are at risk of SIM swaps.
• There is disagreement over the effectiveness of storing secrets in the same place as passwords, with some arguing it adds redundancy and others seeing it as a single point of failure.
• Some commenters express frustration with Google's approach to account security, particularly the requirement for auth codes to be sent to specific devices.
• The discussion highlights the challenges faced by individuals with limited financial resources or technological expertise in navigating online security measures.
• The importance of having a backup plan, such as storing backup codes or using alternative 2FA methods, is emphasized by several commenters.
• There is a perceived lack of support from Google for users who are struggling with account access issues, particularly those who are not paying for premium services.