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PayPal inactivity fee (paypal.com)

512 points by minusf · 1393 days ago · 284 comments on HN

Article summary

PayPal is introducing an inactivity fee for accounts that have been inactive for a certain period. The fee will be charged to accounts with a positive balance, but will not result in a negative balance. Accounts with zero balance will not be impacted by this fee. The fee's applicability varies by country and region, with some countries and account types being excluded.

Main themes

  • inactivity fee
  • PayPal's business practices
  • customer rights
  • alternative payment services
  • fee structure and fairness
  • regional applicability and legality

What commenters say

  • The inactivity fee is unfair and amounts to stealing from customers.
  • The fee is reasonable and customers can easily avoid it by logging in to their account or using it for transactions.
  • PayPal's user agreement is too liberal and allows the company to unilaterally change its terms and charge fees.
  • The fee highlights the need for alternative payment services and the lack of competition in the market.
  • Some customers have had negative experiences with PayPal, including difficulties accessing their accounts and withdrawing funds.
  • The fee may be illegal in certain jurisdictions, such as the US, where gift card laws may apply.
  • Customers should be careful when linking bank accounts to PayPal and consider using separate accounts to avoid potential issues.
  • The introduction of the inactivity fee is a sign of PayPal's questionable business practices and lack of regard for customer funds.