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Mcmaster.com is the best e-commerce site I've ever used (bedelstein.com)

1402 points by runxel · 1444 days ago · 491 comments on HN

Article summary

The article discusses the e-commerce site McMaster-Carr, an industrial supply company, and how its website is designed for functionality and ease of use. The site's minimal design, simple search interface, and filtering options make it easy for users to find specific parts quickly. The article also highlights the site's CAD file downloads and fast shipping as notable features. Overall, the site's focus on functionality and customer needs makes it stand out as a well-designed e-commerce site.

Main themes

  • e-commerce site design
  • functionality vs aesthetics
  • B2B market advantages
  • shipping and logistics
  • counterfeit products
  • online marketplaces
  • customer experience

What commenters say

  • McMaster-Carr's website is praised for its functional design and ease of use, making it a great example of a well-designed e-commerce site.
  • The site's fast shipping and CAD file downloads are major advantages for customers, particularly in the B2B market.
  • Some commenters note that Amazon's e-commerce site, in contrast, has a cluttered design and slow shipping for non-Prime members.
  • Others argue that Amazon's size and complexity make it difficult to compare directly to McMaster-Carr, and that each site has its own strengths and weaknesses.
  • The discussion also touches on the issue of counterfeit products on Amazon and other e-commerce sites, with some commenters preferring to buy from reputable sellers like McMaster-Carr.
  • There is disagreement about whether Amazon's shipping delays are intentional or simply a result of logistical optimization.
  • Some commenters appreciate the ability to buy from small businesses on Amazon, but others note that this feature is often abused by fraudsters and scammers.