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What's SAP, and why's it worth $163B? (2020) (retool.com)

955 points by antonyl · 1462 days ago · 686 comments on HN

Article summary

The article discusses the history and significance of SAP, a leading enterprise resource planning (ERP) software company. ERP software is used by large businesses to manage their core operational data and processes. The article explains how SAP's extensible development and integration capabilities have made it a dominant player in the ERP market. The company's success is also attributed to its ability to provide a comprehensive platform for managing complex business processes.

Main themes

  • ERP software
  • SAP history and significance
  • Complexity of business processes
  • Role of consultants and system integrators
  • In-house vs commercial ERP systems
  • Partner ecosystem model

What commenters say

  • Some commentators believe that the ERP industry is challenging and painful to work in due to its complexity and high costs.
  • Others argue that the industry's complexity is a result of the complexity of business processes themselves, and that ERP systems are a necessary tool for managing these processes.
  • There is a perception that SAP and other ERP vendors have a strong grip on the market due to their large customer base and high switching costs.
  • Some commentators think that in-house developed ERP systems can be more effective than commercial ones, but this approach is often difficult to implement and maintain.
  • The role of consultants and system integrators in the ERP industry is seen as problematic by some, who argue that they prioritize their own interests over those of their clients.
  • Others believe that the partner ecosystem model used by SAP and other vendors is a key factor in their success, as it allows them to leverage the expertise of third-party consultants and integrators.
  • There are differing opinions on the effectiveness of ERP systems in general, with some commentators arguing that they are overly complex and inflexible, while others see them as a necessary tool for managing complex business processes.