news.volyx.in

Settings are not a design failure (linear.app)

488 points by tommoor · 1688 days ago · 378 comments on HN

Article summary

The article challenges the idea that settings are a design failure, arguing that users love settings and that they can be a deliberate design choice to provide customization options. The author shares their experience of redesigning the settings view for their product, Linear, and how it can be an opportunity to educate users about the product's functionalities. The article suggests that settings can be a way to showcase a product and make it more comfortable for users. By providing customization options, designers can create a more personalized experience for users.

Main themes

  • settings as design choice
  • customization and user experience
  • discoverability and complexity
  • user agency and empowerment
  • design philosophy and trade-offs
  • measurement and feedback in design

What commenters say

  • Some argue that settings are necessary for users to customize their experience and that designers should not presume to know what users want.
  • Others believe that too many settings can be overwhelming and that designers should strive to make decisions for the user.
  • There is a debate about whether discoverability is a problem when it comes to settings, with some arguing that it is a major issue and others suggesting that it is not a significant concern.
  • Some commenters think that designers should focus on creating a simple and intuitive user experience, while others believe that complexity is inherent in some products and that settings can be a necessary evil.
  • The idea that users are 'hapless' or clueless is disputed, with some arguing that users are capable of making their own decisions and that designers should not patronize them.
  • There is a discussion about the importance of measuring user behavior and feedback to inform design decisions, with some arguing that it is essential and others suggesting that it is not enough.
  • Some argue that settings can be a way to empower users and give them agency, while others believe that too many settings can be alienating for some users.