Ubisoft deleted an account with hundreds of dollars' worth of games due to inactivity, despite the account owner having paid for the games. The company claims this was a glitch and that they do not normally delete accounts with purchased games. The incident highlights the issue of game ownership and licensing, with users not actually owning the games they purchase. This is a common practice in the gaming industry, with many companies reserving the right to terminate accounts and revoke access to games at their discretion.