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Pixel prevented me from calling 911 (old.reddit.com)

1384 points by sohkamyung · 1746 days ago · 654 comments on HN

Article summary

A user's Pixel phone was prevented from calling 911 due to an unintended interaction between the Microsoft Teams app and the Android operating system. The issue was caused by the Teams app interfering with the phone's dialer. The problem has been identified and a fix is being prioritized by both Google and Microsoft. The issue highlights a critical flaw in Android's design, allowing a third-party app to interfere with emergency calling.

Main themes

  • Emergency calling
  • Android design flaw
  • Third-party app interference
  • Microsoft Teams app issue
  • Mobile device security
  • Work-personal life separation

What commenters say

  • The Microsoft Teams app should not have been able to prevent the phone from calling 911, and this is a critical flaw in the app's design.
  • The issue is not solely Microsoft's fault, but rather a problem with Android's design that allows third-party apps to interfere with emergency calling.
  • Google is ultimately responsible for ensuring that emergency calls can be made on Android devices, regardless of any third-party apps that may be installed.
  • The fact that a third-party app can interfere with emergency calling is a major security concern and a potential liability for Google and device manufacturers.
  • The design of Android's dialer API is flawed, allowing third-party apps to register as dialers and potentially interfere with emergency calling.
  • The issue highlights the need for better separation between work and personal life on mobile devices, and the potential risks of using work-related apps on personal devices.
  • The problem could have been avoided if Android had specifically excluded emergency numbers from being sent to third-party calling apps.
  • A fix for the issue is necessary to restore confidence in the ability of Android devices to make emergency calls.