The author, an electronics engineer, upgraded the soldered-on RAM of their Dell XPS13 7390 laptop from 8GB to 16GB. They used LPDDR3 memory chips sourced from Aliexpress and performed the upgrade using a hot air gun and other specialized tools. The process involved desoldering the original RAM chips, reballing the new ones, and soldering them onto the motherboard. The upgrade was successful, with the laptop's BIOS and operating system recognizing the increased RAM.