Terraria on Stadia cancelled after developer's Google account gets locked (twitter.com)

Article summary

The article discusses the cancellation of Terraria on Stadia after the developer's Google account was locked. The details of the article are not available, but the comments reveal concerns about Google's automated account flagging and disabling process. Many commenters share their own experiences with locked or disabled accounts and the difficulty in getting help from Google. The incident highlights the risks of relying on a single company's ecosystem for business or personal purposes.

Main themes

• Google account management
• automated flagging and disabling
• customer support
• business model and scalability
• algorithmic decision-making
• regulation and government interference

What commenters say

• Google's automated account flagging and disabling process can be problematic and difficult to resolve.
• The company's business model, which prioritizes scalability over individual customer support, contributes to the issue.
• Some commenters argue that companies like Google should be legally required to provide human review of automatic suspension decisions.
• Others suggest that customers can protect themselves by diversifying their online presence and using alternative services.
• The use of algorithms to make decisions about account access can be unfair and lacking in transparency.
• Government interference or regulation may be necessary to force companies like Google to improve their customer support and account management practices.
• The lack of human customer support at Google can lead to frustrating and costly experiences for users, including lost business opportunities and wasted time.
• Some commenters propose that companies could offer paid support options or use collateral to ensure access to human customer support.