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Tell HN: Triplebyte reverses, emails apology

1030 points by trianx · 2324 days ago · 649 comments on HN

Article summary

Triplebyte's CEO, Ammon, apologized for introducing a feature that made user profiles public by default, which was met with backlash from the community. The feature was intended to be an evolution of an existing feature, but the company failed to consider the privacy implications. The CEO took responsibility for the mistake and announced that the feature would be cancelled. The incident has raised concerns about the company's approach to user privacy.

Main themes

  • user privacy
  • data protection
  • company accountability
  • feature development
  • community backlash
  • reputation management

What commenters say

  • The company's decision to make user profiles public by default was a serious breach of trust and a mistake that should have been obvious.
  • The CEO's apology and reversal of the decision are a positive step, but the incident has damaged the company's reputation and raised questions about its values.
  • The feature was a misguided attempt to create a LinkedIn alternative for developers, and the company should have prioritized user privacy from the start.
  • The incident highlights the importance of prioritizing user privacy and consent, especially in the context of job searching and professional networking.
  • Some users are skeptical of the company's sincerity and believe that the feature was only reversed due to public backlash.
  • The company's actions may have contravened GDPR regulations and data protection rules, which could have serious consequences.
  • The incident has led some users to lose trust in the company and delete their accounts, while others are willing to give the company another chance.
  • The company's approach to user data and privacy is a reflection of its values and priorities, and this incident has raised concerns about its commitment to protecting user information.