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How to sell a B2B product (calv.info)

643 points by polote · 2348 days ago · 101 comments on HN

Article summary

The article discusses how to sell a B2B product, with a focus on understanding the customer's needs and providing value. The author shares lessons learned from a sales training, including the importance of consulting rather than selling, getting a first meeting, and creating required capabilities. The article also highlights the need for a clear understanding of the customer's before and after states. The author provides a framework for selling a SaaS product to other businesses, including understanding the customer's business objectives and metrics.

Main themes

  • B2B sales
  • customer understanding
  • value proposition
  • sales strategy
  • SaaS products
  • enterprise sales
  • startup challenges
  • team effectiveness
  • tool adoption
  • ROI and cost-benefit analysis

What commenters say

  • Some commenters believe that well-functioning teams do not need new tools or services to provide value, while others argue that high-output teams can benefit from new tools and services.
  • The effectiveness of sales depends on understanding the customer's needs and providing value, rather than just pitching a product.
  • Some commenters think that sales often involve convincing broken organizations to buy organizational fixes, rather than providing genuine value.
  • Others argue that high-output teams can recognize the value of new tools and services, especially if they are novel and address specific needs.
  • The decision to purchase a new tool or service depends on various factors, including the customer's priorities, ROI, and bandwidth for new initiatives.
  • Some commenters believe that having experience in multiple domains is not necessary to build a successful B2B startup, while others think it is essential.
  • The sales process should focus on helping the customer understand their problem and evaluating a solution, rather than just making a pitch.