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Tell HN: Cisco WebEx on OS X uses the same pre-installer tricks as Zoom

673 points by mmastrac · 2373 days ago · 180 comments on HN

Article summary

The Cisco WebEx installer on OS X uses a pre-installation script similar to Zoom's, which has raised concerns. The script uses the `unzip` command and terminates the installer after running. This approach has been criticized for being shady and potentially insecure. The installer's behavior is likely intended to simplify the installation process for users.

Main themes

  • shady installation methods
  • Mac App Store restrictions
  • user education
  • security measures
  • remote provisioning
  • browser-based solutions
  • corporate environments
  • software installation complexity

What commenters say

  • Companies like Zoom and WebEx should not use shady installation methods, even if it makes installation easier for users.
  • The Mac App Store's restrictions and Apple's review process are a hindrance to companies like Zoom and WebEx.
  • User education is a potential solution to the problems of installing and using software, but it is a complex issue.
  • Sandboxing and other security measures can be implemented without using the Mac App Store.
  • The use of installers is unnecessary and can be used to hide malicious behavior.
  • Remote provisioning in corporate environments requires the use of PKG format scripts, which can complicate the installation process.
  • Browser-based conferencing solutions can eliminate the need for installers and simplify the user experience.
  • Apple's arbitrary and capricious review process can hold software updates hostage, making companies wary of using the Mac App Store.