Bose QC 35 Firmware 4.5.2 Noise Cancellation Investigation Report (community.bose.com)

Article summary

The article discusses Bose's investigation report on the QC 35 firmware 4.5.2 noise cancellation issue. The report shows the company's transparency and willingness to listen to customer feedback. However, the article itself appears to be a placeholder or a mistake, as it does not contain any actual information about the report or the issue. The discussion in the comments focuses on the Bose QC 35 headphones and their features, as well as the company's customer service and product quality.

Main themes

• Bose QC 35 headphones
• noise cancellation
• customer service
• product quality
• design flaws
• planned obsolescence
• competitive products

What commenters say

• Bose's transparency and willingness to listen to customer feedback is commendable and sets a good example for other companies.
• The QC 35 headphones are well-designed and provide good sound quality, but some users have experienced issues with noise cancellation and battery life.
• The company's customer service is generally good, but some users have had negative experiences with warranty and repair issues.
• The QC 35 headphones have some design flaws, such as the lack of a true hardware off switch, which can cause problems for some users.
• Some users prefer the Sony WH-1000MX3 headphones over the Bose QC 35, while others prefer the Bose 700 headphones for their noise cancellation capabilities.
• Active noise canceling technology has its limitations, particularly with high-pitched or complex noises like a baby crying.
• Bose's planned obsolescence strategy is a concern for some users, who have experienced issues with their headphones after the warranty period has expired.