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Ring Doorbell App Packed with Third-Party Trackers (eff.org)

595 points by panarky · 2449 days ago · 299 comments on HN

Article summary

An investigation by the Electronic Frontier Foundation (EFF) found that the Ring doorbell app for Android contains third-party trackers that send users' personally identifiable information to analytics and marketing companies. The app shares data such as names, IP addresses, and sensor data with companies like Facebook, Branch, and MixPanel. This data collection occurs without meaningful user notification or consent. The EFF argues that this practice undermines the trust that customers have in Ring and its claims to prioritize security and privacy.

Main themes

  • Ring doorbell app
  • third-party trackers
  • data privacy
  • surveillance
  • security risks
  • IoT devices

What commenters say

  • The presence of third-party trackers in the Ring app is a significant invasion of users' privacy and undermines trust in the company.
  • Paying for a product does not necessarily guarantee privacy, as companies may still collect and share user data for advertising revenue.
  • Some users find doorbell cameras useful for monitoring their homes and receiving notifications when packages are delivered, but others see them as unnecessary and potentially intrusive.
  • Alternative security solutions, such as open-source cameras and software, may offer better privacy and security options for users.
  • The use of IoT devices like doorbell cameras can create new security risks and vulnerabilities, particularly if they are not properly secured or if users are not aware of the data being collected.
  • Some commenters argue that the benefits of doorbell cameras, such as deterring solicitors and monitoring packages, outweigh the potential privacy risks.
  • Others suggest that users should be more aware of the data being collected by IoT devices and take steps to protect their privacy, such as using open-source software or opting out of data collection.
  • The issue of data privacy and security is not limited to Ring or doorbell cameras, but is a broader concern for all IoT devices and companies that collect user data.