Slack have blocked using the website on mobile (twitter.com)

Article summary

Slack has blocked access to its desktop site on mobile devices, prompting a user to complain on Twitter. The user claims that requesting the desktop site no longer works, despite having worked two days prior. The issue appears to be related to browser fingerprinting or cookies. The user was able to access the desktop site using an incognito tab.

Main themes

• app vs website
• user control
• browser tracking
• company priorities
• walled gardens
• user experience

What commenters say

• Forcing users to use the app instead of the website is a trend among services that prioritizes business interests over user control.
• Some users see no issue with being prompted to use the app, as it is the company's decision how to provide their service.
• The restriction may be intended to increase tracking and metrics collection, which is more difficult to do through the browser.
• Users who prefer the website over the app are being unfairly restricted and having their choices taken away.
• The move is seen as part of a larger trend of companies creating walled gardens and exerting control over their users.
• Some users argue that the app provides a better experience, while others prefer the website and see no need to switch.
• The issue highlights the tension between companies' desire for control and users' desire for flexibility and choice.
• The decision to block access to the desktop site may alienate users who value the features and functionality of the website over the app.