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Shopify and the Power of Platforms (stratechery.com)

549 points by jonbaer · 2658 days ago · 171 comments on HN

Article summary

The article discusses the difference between platforms and aggregators, using Shopify and Amazon as examples. Shopify is a platform that enables third-party merchants to sell products, while Amazon is an aggregator that intermediates and controls the relationship between suppliers and end users. This distinction is important because platforms can create a mutually beneficial ecosystem, while aggregators can commoditize suppliers. Shopify's approach allows merchants to differentiate themselves and bear no risk if they fail.

Main themes

  • platforms vs aggregators
  • e-commerce
  • Shopify vs Amazon
  • value chain
  • network effects
  • supplier differentiation

What commenters say

  • Shopify's platform approach gives merchants the opportunity to differentiate themselves and bear no risk if they fail, which is a key advantage over Amazon's aggregator model.
  • The trend is towards product brands and beloved brands, rather than commodities, which could benefit Shopify merchants.
  • Amazon's commoditization of third-party vendors has hurt customer confidence and created a fake products problem.
  • Shopify's closed platform and regulated app store can be both a benefit and a limitation for merchants, depending on their needs and goals.
  • The number of plugins or apps available on a platform is not a good comparison metric, as it does not account for quality or compatibility.
  • Shopify's core product has a bunch of useful features that make it easy to sell things, without needing third-party apps or plugins.
  • The ideal use case for Shopify is for existing physical stores or organizations with existing awareness that want to sell branded merchandise or dabble in e-commerce.